Whois Data Verification Requirement

🔎 What you need to know:

• Every newly registered domain or domain with updated primary contact details (name, email, phone number) must go through an email verification process.
• Registrants are required to complete the verification within 15 calendar days by clicking the verification link sent to their email.
• If the registrant fails to verify within this timeframe, the domain will be suspended (inactive, DNS will not resolve) until the verification is successfully completed.

✅ What Resellers should do:

• Kindly pass this information along to your clients.
• Ensure registrants check their inbox for the verification email and click the confirmation link provided by our system.
• If they encounter any issues (e.g., email not received or link expired), our team is ready to assist by resending the verification link.

📌 Policy Reference (RAA 2013 – Section 3.7.7.11 & WAPS):

"Registrar must validate and verify registrant contact information. If the registrant does not complete the verification process within 15 (fifteen) days of the request, the registrar must suspend or delete the domain name until the information is successfully verified."